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SATINO

Save and Teach the Innocent

Frequently Asked Questions

Table of Contents

For more FAQ, see the Sponsor a Child FAQ and Volunteer FAQ

General FAQ

What is SATINO?

SATINO (Save and Teach the Innocent) is a nonprofit organization dedicated to empowering children and youth in Arusha, Tanzania through education, sports, and the arts. Our programs focus on providing essential resources and opportunities for growth, fostering a brighter future for the community.

Why should I donate to SATINO?

Donating to SATINO directly impacts the lives of children and youth in Tanzania. Your contributions help us provide quality education, athletic training, and artistic development, creating opportunities for personal and academic growth. By supporting SATINO, you ensure that your donation reaches those who need it most, making a tangible difference in their lives.

Are there opportunities for corporate sponsorship or partnerships?

Yes, SATINO welcomes corporate sponsorships and partnerships. We work with businesses and organizations to create mutually beneficial collaborations that support our programs and initiatives. For more information, please contact us at [email protected].

How do I ensure my personal and payment information is secure?

We use Stripe for secure payment processing, ensuring that your personal and payment information is protected with advanced security measures. On top of that, all our webpages use HTTPS coding, ensuring the secure transfer of data. We also don’t share your information with anyone else, including the child’s family. For more information, please see our Privacy Policy

How can I stay updated on SATINO’s activities and events?

You can stay updated on SATINO’s activities and events by subscribing to our newsletter, following us on social media, and regularly checking Publications page on our website. For the latest updates, sign up for our newsletter on our homepage or follow us on Facebook and Instagram.

How do I unsubscribe from emails?

To unsubscribe from emails, click the “unsubscribe” link at the bottom of any SATINO email. You can also update your preferences on your account, or by contacting us at [email protected].

How does SATINO ensure transparency and accountability?

SATINO is committed to transparency and accountability in all our operations. We regularly publish detailed reports on our website, including financial statements, program updates, and impact assessments. You can find these in the Publications section of our website.

Can I visit SATINO before making a donation or deciding to volunteer?

To ensure the well-being and safety of our children, we generally don’t welcome visitors to our programs. Special requests can be made however. Please contact us via the contact form or at [email protected] for more information.

Donations FAQ

How much of my donation will go toward programs?

We are committed to maximizing the impact of every donation. There is a transaction fee of $0,30 + 5%, the rest of your donation goes directly towards our programs.

How can I manage my reoccuring donation?

You can adjust or cancel your monthly donation amount and frequency at any time, through your account settings or by reaching out to our support staff via the contact form or [email protected].

Can I change my payment method?

Yes, you can change your payment method through your account settings or by reaching out to our support staff via the contact form or [email protected].

What if I don’t see my donation in the Account Manager?

If you don’t see your donation in the Account Manager, please contact via the contact form on the website, or by emailing us at [email protected], and we will assist you in resolving the issue.

Is my donation tax deductible?

SATINO is registered in the USA as private foundation and is exempt from federal tax under IRS Section 501(c)3. As such, donors can deduct contributions made to us under IRC Section 170. Bequests, devises, transfers, or gifts can also receive tax deductions under Section 255, 2106, or 2522.

We recommend you consult a tax advisor to see if you are eligible for these deductions.

How will I receive a tax receipt for my donation(s)?

After making a donation, you will receive a tax receipt via email. This receipt will include all the necessary details for your tax records. Should you make recurring donations or sponsor a child, statements will be provided in your account.

I cannot locate my original receipt. Can I request another tax receipt?

Yes, if you cannot locate your original receipt, you can request another one by contacting us via the contact form on our website or by emailing [email protected]

How do I make a wire transfer to SATINO?

To make a wire transfer, please contact us at [email protected] for detailed instructions and bank account information.

Can I donate if I live outside the United States?

Yes, SATINO welcomes donations from supporters worldwide. Your contribution will help us continue our mission to empower children and youth in Tanzania.

Can I donate items instead of money?

Yes, SATINO accepts in-kind donations of items such as educational supplies, sports equipment, and art materials. Please contact us at [email protected] to discuss what items are needed and how you can contribute.

How can I donate for a specific event?

To donate for a specific event, please visit our Donations page on the website and select the event you wish to support from the available options. If you have any questions or need assistance, feel free to contact us via the contact form or at [email protected].